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Customer Service Representative

NEB Corp
Posted 3 months ago, valid for 22 days
Location

Omro, WI 54963, US

Salary

Competitive

Contract type

Part Time

Health Insurance
Paid Time Off
Life Insurance
Flexible Spending Account

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Sonic Summary

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  • National Exchange Bank & Trust is seeking a Customer Services Representative with a high school diploma or equivalent and a commitment to providing excellent service.
  • The position involves assisting customers with financial decisions, completing teller transactions, and maintaining accurate cash balances.
  • Candidates should possess strong interpersonal skills and be proficient in standard office and banking software.
  • The role offers a competitive salary along with benefits including health insurance, 401(k) matching, and flexible scheduling.
  • This is an opportunity to work in a supportive environment that values growth and community involvement.

 Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.

  • Providing guidance to help customers make decisions about their financial needs. 
  • Completing teller transactions including cashing checks, processing deposits, and withdrawals.
  • Offering appropriate bank products and services.
  • Balancing and maintaining a cash drawer with accuracy and attention to detail.
     

Essential Knowledge & Skills 

The following skills are needed to be successful in your banking career:

  • Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
  • Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
  • Ability to communicate effectively via phone, email and in person. 
  • A high school diploma or equivalent.

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:

  • Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contributions
  • Short and Long Term Disability
  • Employer Paid Life and AD&D Insurance
  • Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
  • 401(k) with Employer Match & Profit Sharing
  • Paid Time Off
  • Flexible scheduling 
  • Education Assistance Program
  • Product & Service Discounts & more!


*This is a fully on-site role; remote work is not available.





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