IT SUPPORT TECHNICIAN INTERNET SPECIALIST AUTO DEALERSHIP

Come See Why it's Gotta be NYE!

 The Nye Auto Group is offering YOU a lifelong CAREER with a company that ALWAYS puts honesty and integrity first. Don't miss this opportunity!

Full Job Description:
 • Candidate will be working hand in hand with the IT Director.
 • Responsible for providing first-level support for all end-users.
 • Troubleshoot and resolve hardware, software, and voice/data communication systems issues.
 • Escalate calls when appropriate.
 • Follow up on IT requests in a timely manner and follow through to resolution.
 • Computer proficiency with hardware and software technologies is required.
 • Good time management skills - ability to multitask, prioritize, and work under pressure is required.
 • Must have reliable transportation and have a valid driver’s license & maintain a valid driver's license throughout employment.
 • Must be able to pass a background check and drug screen.
 • Excellent customer service, verbal and written communication skills are a must.
 • Respond to Customer service requests.
 • You will be working with multiple clients on multiple and diverse issues simultaneously.
 • Administer computer accounts and passwords.
 • Analyze situations and data requirements.
 • Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Devices) and software (internally developed apps, productivity, computer OS systems, internet apps, and various systems).
 • Assist IT Director in Day-to-day tasks.
 • Coordinate communication with vendors to aid in incident reporting.
 • Assist with testing of new or upgraded PC software and hardware releases as requested.
 • We are an equal opportunity employer and a Drug-Free Workplace.
 
Requirements:
 • Customer Service or Phone support experience
 • Solid MS Office skills: Word & Excel
 • Solid Gmail Experience
 • Excellent follow-up Skills
 • Excellent Oral & Written communication skills
 • Excellent troubleshooting skills
 • Willing to work nights & weekends as needed
 • Team player
 • Travel is required

• Must be 18 years of age or older and be authorized to work in the U.S.
   

Job Details: 

Job Type: Full-time Hourly

Pay: $20 - $25 per hour, depending on experience

Schedule: 8-hour shifts, with some flexibility

Workweek: Monday thru Friday with some weekends and evenings

Work Location: In person

Benefits:

•          Excellent compensation plan with paid holidays off!

•          High Volume dealership!

•          Birthday Holiday and paid vacations

•          Medical, dental, vision, 401k, and Life insurance

•          Employee discount

 Apply now to schedule your interview. 

 Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.