Sales Associates (Retail)

Description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities:

• Delivers exceptional customer service through personal contact with customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases and counts change back to customer according to established operating procedures
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

Requirements

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Able to respond appropriately to changes in direction or unexpected situations
• Possesses strong communication skills
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors to accomplish tasks
• Retail customer experience preferred
• Pop-culture/trend awareness preferred