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Responsible for receiving patients, determines their needs and directs them accordingly. Performs optimal ambulatory health care to patients; stocks and maintains exam rooms and nurse’s stations.
Essential Duties & Responsibilities:
- Plans and manages patient care according to each patient's needs.
- Interviews patients and records their medical history and physical condition.
- Obtains patient vital signs, including pulse, blood pressure, temperature, and respiration.
- Provides routine care for patients.
- Observes patient's health.
- Reviews medical charts.
- Communicates with patients and their families.
- Performs standard diagnostic procedures including EKG.
- Performs in office testing such as but not limited to: Hb A1c, Flu, Strep, Lipids, Glucose, Urinalysis.
- Performs venipunctures.
- Prepares specimens for lab courier; calls courier for pick up.
- Administers medications.
- Provides wound care.
- Prepares and administers injections.
- Assists with patient comfort.
- Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating.
- Logs incoming/outgoing sample medications; saving incoming in designated area.
- Counsel patients by transmitting physician's orders and medication refills to pharmacy and progress notes to insurance for prior authorization.
- Schedule procedures/imaging; verifying date and time with patients; prepares charts, pre-admission, and consent forms.
- Manages outgoing referral and follows up on them.
- Helps answer incoming calls.
- Works incoming faxes in ECW; saving, naming, and attaching documents, assigning to appropriate staff.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulation.
- Keeps supplies ready by inventorying stock, letting manager know when low, and verifying receipt.
- Maintains all instruments used by provider, making sure they are sent to be cleaned and returned.
- Steps in and serves as receptionist when needed.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; federal, state, and local requirements.
Education: High School Diploma/GED required, Vocational/Technical degree as Medical Assistant or Related field required.
Certification/License: Certified Medical Assistant (CMA) required. CPR preferred.
Experience: At least 1 year experience as MA in a Clinic/Office is preferred,
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