Company Description

Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.

Job Description

Reporting to the Housekeeping Supervisor, responsibilities and essential job functions of Room Attendant include, but are not limited to, the following:

Consistently offer professional, engaging and proactive guest service while supporting Team Members.
Provide a warm, sincere and engaging service that ensures Guests feel valued.
Ensure guest rooms are cleaned to Forbes standards, which Villa Park Follows.
Report any maintenance defects in guestrooms and surrounding areas to Supervisor.
Report ‘out of service’ rooms to Supervisor or housekeeping office
Treat each and every Guest as a unique individual
Anticipate Guests’ needs with thoughtful and personal touches.
Resolve Guest problems and never saying “no” without offering an alternative.
Clean and stock linen closet at the end of your shift
Turn in all lost and found items to Housekeeping according to the standard procedure.
Provide night service (refresh rooms in the evening when required)

Qualifications

Previous housekeeping experience in a luxury hotel environment is an asset
Excellent communication and organizational skills
Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment
Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift
Team player with a creative and outgoing personality
Must be well-presented and professionally groomed at all times
Good communication and customer contact skills; good problem resolution skills

Additional Information

Serve with Humility | Radiate Optimism | Rely on Our Family

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