HOSTESS

Description

The Country Club Hostess serves as the first point of contact for Members and guests dining at the Club.  The hostess ensures a warm, welcoming experience while managing dining room seating, reservations, and overall front-of-house flow.  Excellent customer service, professionalism, and attention to detail are essential. 

Requirements

• Greet and welcome members and guests upon arrival in a warm and courteous manner
• Manage dining reservations and walk-in seating efficiently
• Escort guests to their tables and present menus
• Maintain accurate wait lists during peak hours and provide wait time estimates
• Communicate guest preferences and special requests to service staff
• Answer phones professionally and respond to member inquiries
• Coordinate with kitchen and wait staff to ensure smooth dining room operations
• Maintain cleanliness and presentation of the hostess stand and entrance area
• Enforce club rules and dress code diplomatically when needed
• Assist with special events, banquets, or private parties as required