Breast Care Coordinator

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RAYUS Radiology is looking for a Breast Care Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Breast Care Coordinator, you will be responsible for providing technical and administrative support for the breast care program including patient communication and radiologist support. This is a full-time position, working 40 hours per week Monday - Friday; 8:00 AM to 4:30 PM.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

(70%) Administrative and Technical Support

• Answers breast care phone calls, schedules patients, and fields calls appropriately
• Manages daily breast care schedules for efficient workflows
• Prepares patient letters, including daily printing, proofing, folding and mailing
• Handles films and CDs coming in and out of the department
• Manages EMR dashboard for patient workflow, pending patients, and follow up
• Enters orders in EMR for diagnostic follow up patients
• Manages prior imaging for scheduled patients
• Works with clinical team on risk assessments
• Enters biopsy results in EMR
• Assists technologists managing MQSA credentials
• Follow ups with radiologists on pending exams

(25%) Patient Support

• Calls patients with screening mammography results
• Returns patient phone calls with follow up as appropriate
• Schedules biopsy patients and calls biopsy patients next day for follow up
• Acts as a liaison between team and patients waiting for exams

(5%) Performs other tasks as assigned

Required:

• High school diploma or equivalent
• 1+ years medical front office experience
• 1+ years customer service experience
• Microsoft Office Suite experience
• Proficient with using computer systems and typing

Preferred:

• Medical terminology and clinical office background
• Epic and/or Epic Mammo experience
• Bilingual