Company Description

At Skillbridge Academy, we are committed to fostering environments where innovation, learning, and operational excellence thrive. Our organization supports individuals and teams by maintaining high-quality facilities that enable productivity and growth. We believe that a well-maintained workplace is essential to delivering outstanding results, and we are looking for a dedicated Maintenance Technician to help us uphold these standards.

Job Description

We are seeking a dedicated and detail-oriented Customer Service Assistant to join our team in Orlando. This role is essential in ensuring a positive experience for our clients by providing timely assistance, resolving inquiries, and supporting daily operations. The ideal candidate will have strong communication skills, a proactive mindset, and a commitment to delivering exceptional service.

Responsibilities

Serve as the first point of contact for client inquiries and requests
Provide accurate information about services, programs, and processes
Assist in resolving customer concerns in a professional and timely manner
Maintain and update customer records and internal databases
Coordinate with internal teams to ensure seamless service delivery
Support administrative tasks and day-to-day office operations
Ensure a high standard of client satisfaction at all times

Qualifications

Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Problem-solving mindset with attention to detail
Ability to work both independently and collaboratively
Professional demeanor and customer-focused attitude
Basic proficiency in office tools and systems

Additional Information

Competitive salary within the range of $38,000 – $41,000 per year
Opportunities for professional growth and career advancement
Skill development through ongoing training and mentorship
Supportive and collaborative work environment
Full-time position with stable working hours

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