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Job Description – Customer Service Rep
Job SummaryThe Customer Service Rep will provide clerical and administrative support to ensure efficient office operations. The ideal candidate is highly organized, detail-oriented, and proficient in Excel and data management.
Key Responsibilities
- Provide administrative and clerical support to management and teams
- Prepare, maintain, and update reports, trackers, and databases using Excel
- Handle correspondence, scheduling, and document management
- Perform accurate and timely data entry
- Assist with filing, scanning, and record maintenance
- Support internal coordination and office operations
- Maintain confidentiality of sensitive information
Required Skills & Qualifications
- High school diploma or equivalent; Associate/Bachelor’s degree preferred
- Previous experience as an Administrative Assistant or similar role preferred
- Advanced Excel skills (formulas, pivot tables, VLOOKUP preferred)
- Fast and accurate typing skills
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite
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