Director Care Management Orlando

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One

• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) *For eligible positions

   

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

Location: 601 E Rollins St, Orlando, FL 32803

The role you’ll contribute:

The Care Management Facility Director has full accountability and oversight for the overall operations of the Care 
Management department, including but not limited to: Coordination of Care, Centers for Medicare & Medicaid Services 
(CMS) Conditions of Participation, Discharge Planning, Social Services, Readmission Prevention, Length of Stay, Excess 
days, Avoidable Days, Value Based Care partnerships, Care Manager's roles in Multidisciplinary Rounds, Care 
Transitions, team member engagement, team member evaluations and customer experience.

The Care Management Facility Director leads, manages, and supervises all activities of the Care Management Manager, 
Team Leads, Care Managers, Social Workers and Care Manager Assistants to ensure appropriate care coordination and 
care transition handoffs for all patients. The Care Management Facility Director will provide monthly metric reports and 
mitigation plans to the Care Management Divisional Director.

The Care Management Facility Director reports directly to the Division Care Management Director with a matrix 
reporting relationship dotted line to the Facility CNO. The Care Management Facility Director works closely with the 
Facility CNO to implement the Corporate Care Management strategies. The Care Management Facility Director meets 
regularly with the CMO to align Care Management work with Providers and keep the CMOs updated. The Facility Care 
Management Director communicates regularly with the CFO to provide a bidirectional communication to keep Facility 
CFOs updated on Care Management initiatives and progress.

The value you’ll bring to the team:

• Directs the daily operations of the Care Management department, including all aspects of care coordination, care 
  transition and compliance guidelines
• Implements the Corporate Care Management strategies
• Responsible for providing and or implementing strategies to improve operations and outcomes
• Determines proactive strategies and methods necessary for a high-performance culture related to Care Management
• Supports change management and movement toward interaction with outpatient Care Management
• Assists in the development and oversees the implementation of Care Management policies, procedures, and standards
• Participates in the development of new staffing and care designs that support system goals while achieving best in 
  class performance
• Supports standards that are consistent with hospital, community and nationally recognized evidence-based practice
• Collaborates with C-Suite and other hospital leaders to maintain a collaborative professional relationship to achieve 
  goals

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Registered Nurse: BSN orSocial Worker: MSW or BSW + Masters in related field
• 5 years of Care Management experience performing hospital discharge planning
• 3 years of Manager level (or above) experience in Care Management/Social Work leadership
• State Specific RN license if a nurse 

Preferred qualifications:

• Registered Nurse: MSN
• Social Worker: MSW with LCSW
• 5-7 years in Care Management leadership (manager level or above) in addition to 5 years of direct Care 
  Management/Utilization Management experience and increasing leadership responsibility
• RN-BC Certification in Care Management