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Field Service Manager Branch

Crown Equipment Corporation
Posted 20 days ago, valid for 17 days
Location

Orlando, FL 32829, US

Salary

Competitive

Contract type

Full Time

Tuition Reimbursement

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Sonic Summary

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  • Crown Equipment Corporation is seeking a Field Service Supervisor to manage and train Field Service Technicians while ensuring safety practices and maintaining customer relations.
  • Candidates should have a high school diploma and prior experience as a Field Service Technician, with additional experience as a Dispatcher or Supervisor preferred.
  • Strong technical knowledge, good communication skills, and proficiency in Microsoft Office are required for this role.
  • The position offers a competitive salary along with an excellent benefits package, including health, dental, vision, and 401K plans.
  • Applicants must be legally authorized to work in the United States and should have a valid driver's license with a good driving record.

Company Description:

 

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Responsibilities:

 

  • Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
  • Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
  • Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
  • Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.

 

Qualifications:

 

  • High school diploma and prior experience as a Field Service Technician
  • Prior experience as a Dispatcher and/or Supervisor preferred
  • Strong technical/repair knowledge
  • Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
  • Valid driver’s license, good driving record, and the ability to safely operate lift trucks

 

Work Authorization:

 

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

 

Compensation and Benefits:

 

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities



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