Financial Counselor I - WPH PATIENT ACCESS

✨ Now Hiring at Orlando Health

Winnie Palmer Hospital for Women & Babies! ✨

Are you passionate about patient-centered care and making a meaningful impact behind the scenes in a world-class healthcare environment?

Join the team at Orlando Health Winnie Palmer Hospital for Women & Babies, a nationally recognized leader in women’s and newborn care and a proud Magnet®-designated facility known for nursing excellence and exceptional patient outcomes.

We are currently seeking a Financial Counselor I (Full-Time, Day Shift) to support our Women’s Patient Access / Triage Registration team.

In this vital role, you will be the trusted guide for patients and families, helping ensure a smooth and supportive financial experience by:

• 
  Assisting with patient registration and demographic/insurance data collection
  • Verifying insurance benefits and obtaining authorizations
  • Explaining coverage, co-pays, deductibles, and financial responsibilities with compassion and clarity
  • Collecting required documentation and completing accurate system entries
  • Providing exceptional customer service in a fast-paced, patient-focused environment

Why Winnie Palmer?
• Nearly 14,000 babies welcomed each year
• One of the largest NICUs in the country (142 beds)
• National recognition for excellence in neonatology and women’s health
• A collaborative culture built on compassion, respect, and innovation

Location: Orlando, Florida (Downtown Campus)
Shift: Full-Time, Day Shift
Education: High School Diploma or equivalent
Experience: 2+ years in customer service, financial, or business office setting

If you’re detail-oriented, compassionate, and ready to support families during some of their most important moments—this is your opportunity to join one of the most respected hospitals in the nation.

Be part of something meaningful. Be part of Winnie Palmer.