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Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
Front Office Sales & Customer Experience Specialist (Bilingual Required)
Fence Direct | Orlando / Central Florida | On-Site
Fence Direct is hiring a Front Office Sales & Customer Experience Specialist to serve as the first point of contact for customers and help convert walk-ins, phone inquiries, and estimates into closed sales.
This is a customer-facing sales role that combines in-person service, phone communication, follow-up, and sales coordination. You will play a key role in guiding customers through their decision-making process and ensuring a smooth experience from estimate to installation.
This is a fast-paced office environment where communication, organization, and follow-up are essential.
Bilingual English/Spanish REQUIRED.
What You’ll Do
- Greet and assist walk-in customers in the office
- Answer inbound phone inquiries and estimate questions
- Follow up on active estimates and customer opportunities
- Help guide customers through options and the sales process
- Maintain accurate CRM records and follow-up activity
- Coordinate with sales and operations teams for smooth job flow
- Manage multiple active customers and priorities at once
What We’re Looking For
- Strong experience in customer-facing sales or front office roles
- Confident communicator in both English and Spanish (REQUIRED)
- Ability to guide customers professionally through decisions
- Highly organized with strong attention to detail
- Ability to multitask in a busy environment
- Professional presence and strong customer interaction skills
- Experience in inside sales, retail sales, or home services is a plus
Schedule
- Full-time, on-site position
- Monday–Friday + Saturdays required
- One weekday off provided each week to maintain a consistent 40-hour schedule
- Occasional flexibility based on business needs
Compensation
- $17 – $18/hour (based on experience)
- Commission based on sales performance and closed revenue targets
- Growth opportunities within the company
Why Join Fence Direct?
- Direct impact role helping close real revenue every day
- Fast-growing company with advancement opportunities
- Structured sales process and clear expectations
- High-visibility role working directly with customers
- Supportive team environment with training and leadership support
Apply Today
If you are bilingual, confident with customers, and experienced in a sales-driven front office environment, we’d like to meet you.
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