JOB SUMMARY

The Lead Medical Assistant is responsible for clinical workflow within the assigned health center and to provide general medical assistant care to the patients. Will need to travel to multi-site locations and must be able to work independently to provide safe, accurate, and competent care to patients.

PRIMARY FUNCTIONS

Oversee and assist to maintain efficient patient flow daily
Works with Center Manager at site to ensure efficient care of patients
Maintain all emergency equipment at site in all clinical departments
Maintain all accreditation (AAAHC) requirements for the site
Monitor equipment on-site and place appropriate tickets for maintenance as needed
Travels to other sites as directed to work, and/or to evaluate, assess, and support clinical operations
Monitor and order Vaccine for Children (VFC) vaccines at site
Order supplies at site in clinical departments as needed
Monitor desktops and clinical lead drive daily in the event a clinical lead/manager is not on site
Round on all units multiple times per day and observe and assist patient flow
Be a TEAM leader at the site, who can answer or find the answer to any daily issues
Adhere to Universal Precautions at all times
Be the liaison for Electronic Medical Record (EMR) in the clinical aspect at site
Serve as a role model for support staff through professionalism and teamwork
Respond to life saving situations based upon nursing standards, policies, procedures and protocols within the scope of nursing practice
Communicate with the Director of Nursing regarding any staffing issues that need to be addressed
Relay information and educate staff as needed
Other responsibilities as assigned

EDUCATION AND EXPERIENCE

Medical Assistant Certification
Current CPR certification
Previous lead or supervisory experience desired

KNOWLEDGE, SKILLS, AND ABILITIES

Understand and strive to maintain teamwork
Ability to communicate effectively with healthcare teams
Ability to work under pressure
Computer competency
Ability to work well with others

ADDITIONAL QUALIFICATIONS

Bilingual a plus (English / Spanish)
Up-to-date immunizations
Background check

DRIVING BETWEEN LOCATIONS:

Employees who are required to drive their own vehicle on True Health business will be required to show proof of the following documentation prior to the first day of employment or before driving to other sites for work related purpose

Valid Driver’s License
Proof of car insurance

RELATIONSHIP REPORTING

Reports to the Regional Director of Nursing

PHYSICAL REQUIREMENTS

Ability to stand, walk or view computer screen for extended periods of time
Ability to use hands and fingers to handle or feel
Ability to reach with hands or arms
Ability to perform repetitive hand or wrist motions for extended periods of time
Ability to effectively talk and listen to patients and co-workers

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