Lead Technical Product Engineer

The Lead Technical Product Engineer will play a key role in Signature Aviation’s digital technology team, designing and building the next generation of guest-focused private aviation experiences.  This position will be a key contributor to the building and design of our product vision.  As the Lead Product Engineer, you will work closely with others on your development team, product owners, QA, and internal clients to ensure product expectations are being met.  You will work collaboratively with resources from across the globe to build out our product roadmaps.

Responsibilities

• Cultivates and disseminates knowledge of application development best practices.
• Develops and executes test plans to check infrastructure and systems technical performance. 
• Provides system development expertise and assists Systems Analysts, Software Engineers, Business Analysts, and other software development teams.
• Model business and system processes based on findings through use case scenarios, workflow diagrams, and data models.
• Supports systems development efforts, researches and recommends technologies to increase cost-effectiveness and systems flexibility.
• Creates standards, documents processes, communicates with leaders, and adheres to policies for standard systems and software development methodologies and tools.
• Provides technical expertise to support analysts and designers in developing and initiating new software programs and applications.
• Oversees the quality assurance of program logic, data processing, and error resolution.
• Develops an awareness of programming and design alternatives.
• Takes an active role in cross-departmental projects when needed.
• Consistently writes, translates, and codes software programs and applications according to specifications.
• Completes code reviews for team deliverables. 
• Runs and monitors performance tests on new and existing software to correct mistakes, isolate areas for improvement, and debug.
• Writes and/or deletes programming scripts to enhance functionality and/or appearance of the company website and web applications as necessary.
• Researches, documents, and implements program requirements and specifications.
• Liaises with network administrators, systems analysts, programmers, and other software engineers to resolve defects in products or company systems. 
• Recommends, schedules, and performs software improvements and upgrades for optimal performance of company workstations.
• Determines, develops, and maintains user manuals and guidelines.
• Researches and resolves application production problems. 
• Delivers training and provides knowledge transfer to end-user clients.
• Provide strategic inputs in identifying technology options for delivering on Product Vision.
• Provides technical expertise to support analysts and designers in developing and initiating new software programs and applications.
• Work with the business independently at times to collaborate and design solutions.
• Interacts regularly with managers, clients, vendors, and agencies to field queries and questions.
• Liaises with software and hardware vendors for prompt rectification of any problems or emergencies.
• Troubleshoot and debug complex software issues, providing timely resolutions and bug fixes.
• Stay updated with industry trends, new technologies, and advancements.
• Effectively interacts with business and functional teams to gather/develop functional and technical requirements and translate the requirements into robust analytics and reporting solutions. 
• Collaborates with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.
• Mentor and guide junior engineers, providing technical expertise and sharing best practices.
• Oversees program logic, data processing, and error resolution quality assurance.
• Research emerging application development software products, languages, and standards supporting company procurement and development efforts. 
• Administers diagnostic analysis of test results and delivers solutions to critical areas. 
• Coordinate production support for critical incidents in assigned applications.

Qualifications

Minimum Education and/or Experience:

• Bachelor’s degree in Computer Science, Software Engineering, or Information Technology and eight plus (8+) years related experience, or ten plus (10+) years equivalent work experience.
• In-depth knowledge of the C# programming language and its core concepts.
• In-depth knowledge of Azure development, offerings, and its core concepts.
• Strong understanding of software architecture, design patterns, and data structures.
• Proven experience as a Senior Developer or similar role, with a strong portfolio of software development projects.

Additional knowledge and skills:

• React Framework
• Knowledge in C#, XML, SQL, JavaScript, JQuery, Web Services, CSS, and SharePoint.
• Adobe Experience Manager (AEM)
• GirHub, Postman, Jira, DB Query tools
• Familiar with Dynamics 365 and MS PowerPlatform
• Experience as a DevOps Engineer or in a DevOps environment.
• Experience administering and deploying development CI/CD tools.
• Experience in Microsoft Azure offerings
• Event, App Services, and Event Grids
• Proficient with Microsoft Visual Studio
• Proficient at development design patterns such as MVVM, MVC, Publish and subscribe, dependency Injection, factory, unit-of-work, prototype, mediator, façade, observer patterns
• Proficient in the use of SDLC tools for source code control and work item management
• Data Services knowledge with experience
• Proficient at writing, troubleshooting, and tuning SQL queries
• Knowledge and understanding of Microsoft Windows Azure Platform as a service, Azure SQL, and Service Bus capabilities
• Knowledge of applicable data privacy practices and laws
• Proficient in designing and developing database technologies in a Microsoft SQL Server environment
• Related Adobe Experience Manager or Microsoft Azure certifications are a plus.
• Knowledge of Enterprise Architecture theory and best practices.
• Related Adobe Experience Manager or Microsoft Azure certifications are a plus.

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement 
• Training and Development
• Employee Assistance Program (EAP) & Perks