Supervisor of Medical Practice - Jewett Orthopedic Institute, Randal Park (Lake Nona)

One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program. An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.

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Position Summary

The Supervisor of Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.

Location: 

• The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Oversees scheduling patients and improved access for patients to the practice.
• Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and /or Operations Manager.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Develop systems knowledge, including practice management systems and electronic medical records where applicable.
• Proficient in word processing, spreadsheet development, and presentation skills required.
• Strong interpersonal, customer service, and supervisory skills required.
• Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
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Education/Training

• High school graduate or equivalent.

Licensure/Certification

• None.

Experience

• Three (3) years’ experience in a physician office setting.