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Overview
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Parts Coordinator, you will be assisting the Service Director with daily activities to ensure departmental KPI’s are met. Conduct quarterly physical inventory to correct variances. Process warranty claims with the manufacturer
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities
+ Placing orders with suppliers or vendors to obtain parts/supplies.
+ Create Purchase Orders & Transfers.
+ Working in ERP to create transfers of parts from inventory .
+ Verify shipments for quality & quantity against purchase orders.
+ Receive parts/Supplies into inventory by relevance and location.
+ Management of Technician’s car stock.
+ Work with dispatch to ensure parts are delivered on time.
+ Process warranty claims.
+ Document all warranty claims in progress.
+ Create RMA & RTV in system for machines under warranty.
+ Verify if parts are covered under warranty.
+ Conduct minimum quarterly inventory for accuracy.
+ Responsible to meet assigned KPI’s.
+ Perform other duties as assigned.
Qualifications
+ High School Diploma or equivalent.
+ Excellent written and oral communication skills.
+ Strong organizational, problem-solving, and analytical skills.
+ 2 years’ administrative experience with working knowledge of Microsoft Word, Excel, and Outlook.
+ Ability to manage priorities and workflow.
+ Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
+ Physical requirements: ability to bend, lift 50 pounds.
Preferred:
+ Experience managing inventory.
+ Experience working with vendors for inventory procurement.
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
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