About OnSpot Dermatology

At OnSpot Dermatology, we're transforming the way dermatology is delivered. As a leader in mobile healthcare, we bring comprehensive dermatology services directly to patients through our fleet of fully equipped 40-foot mobile medical clinics that serve communities throughout Florida.

As we've continued to grow, we've expanded beyond our mobile practice by opening brick-and-mortar offices to better serve our patients with additional access to high-quality dermatologic care.

This position is located exclusively in our Orlando office and is ideal for someone who enjoys working in a traditional clinical setting while being part of an innovative company that's changing the future of healthcare.

The Opportunity

We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to create an exceptional experience for every patient—from the moment they walk through our doors until they check out.

As the first point of contact, you'll play an essential role in ensuring our office operates efficiently while providing compassionate, professional customer service.

Responsibilities

Welcome patients with warmth, professionalism, and exceptional customer service
Check patients in and out while ensuring demographic and insurance information is accurate
Verify insurance eligibility and collect co-pays, balances, and product payments
Answer incoming phone calls and assist patients with scheduling, rescheduling, and general inquiries
Maintain an organized appointment schedule and communicate any delays or changes
Coordinate with providers and clinical staff to ensure a smooth patient flow
Maintain patient confidentiality and comply with all HIPAA regulations
Help create a welcoming, organized, and positive office environment

Qualifications

Minimum of 1 year of experience in a medical office or customer service role (dermatology experience preferred but not required)
Excellent communication and interpersonal skills
Strong computer skills and ability to multitask in a fast-paced environment
Detail-oriented, dependable, and highly organized
Passion for providing outstanding patient care and customer service

Why Join OnSpot Dermatology?

Be part of an innovative company that's redefining how dermatology is delivered across Florida
Work in a collaborative, supportive, and patient-centered environment
Gain experience with a growing organization that offers opportunities for professional development
Competitive hourly pay
Opportunity for additional hours as business needs grow

Location

Orlando, FL

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