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Benefits:
- Competitive salary
- Paid time off
- Training & development
About the Role:
Atlantic Mobile Imaging Services is looking for a driven and organized Lead Dispatch Coordinator to join our team in Ormond Beach, FL. This is a key leadership role where you'll be at the heart of our operations, ensuring our mobile imaging services run smoothly, efficiently, and on time. If you thrive in a fast-paced environment and love keeping things moving, we want to hear from you!
Responsibilities:
- Coordinate and manage daily dispatch schedules for mobile imaging technologists and equipment
- Monitor Fleet with routine checks and maintenance
- Supervise orders from Providers and monitor assigned orders dispatched to techs
- Serve as the primary point of contact for incoming service requests, facilities, and field staff
- Monitor and optimize routing to ensure timely patient care and service delivery
- Lead and mentor dispatch team members, providing guidance and support during shifts
- Communicate effectively with healthcare facilities, drivers, and technicians to resolve scheduling conflicts
- Maintain accurate records of dispatch logs, service calls, and operational data
- Identify and escalate operational issues, ensuring swift resolution to minimize service disruptions
Requirements:
- Prior experience in Medical office, dispatch, logistics coordination, or a related field required
- Experience in healthcare, medical transport, or mobile imaging services strongly preferred
- Strong leadership skills with the ability to guide and motivate a team
- Excellent communication and multitasking abilities in a high-volume environment
- Proficiency with dispatch software, scheduling tools, and Microsoft Office Suite
- Detail-oriented with strong problem-solving and critical thinking skills
- Ability to work flexible hours, including evenings, weekends, or on-call as needed
About Us:
Atlantic Mobile Imaging Services is a trusted provider of mobile imaging solutions serving healthcare facilities throughout the region from our base in Ormond Beach, FL. We are committed to delivering high-quality, patient-centered imaging services that bring care directly to those who need it most. Our team is passionate, dedicated, and proud to be making a real difference in healthcare every single day.
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