Scheduling & Registration Representative

Description

Ortonville Area Health Services is seeking a Registration Representative to serve as a key point of contact for our patients and visitors. This role plays a critical part in delivering exceptional customer service while coordinating patient registration, scheduling, and check-in processes across OAHS departments. The ideal candidate is detail-oriented, compassionate, professional, and thrives in a fast-paced healthcare environment

Key Responsibilities: 

• Greet and assist patients, visitors, and staff in a courteous, professional, and compassionate manner, both in person and over the phone
• Accurately obtain, verify, and update patient demographic, insurance, and guarantor information at every registration
• Maintain strict confidentiality and comply with all patient privacy and corporate compliance requirements
• Schedule appointments and coordinate walk-in patients for immediate or future services
• Verify insurance eligibility, obtain referrals when needed, and collect co-payments

Hours and Pay:

• Full Time 40 hours per week with 1 Saturday (8am-12pm) every 8 weeks
• Full benefits package (medical, dental, vision, HSA with employer match)
• PERA retirement with employer match
• Paid Time off
• Education Assistance Program