Accounts Receivable Specialist

Description

As one of Wisconsin’s largest travel companies, Fox World Travel has excellent benefits and perks for all Fox associates including but not limited to: competitive wages, flexible time off (vacation, sick, personal), FAM Adventure Bucks to help you explore the world, remote/hybrid work, a full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance and short-term disability, tuition reimbursement, 401(k) contributions and a fully engaged leadership team dedicated to treating associates as part of the Fox Family!

Core Values

At Fox World Travel, we operate as one Fox with a find a way mentality, embracing our integrity and passion. We take pride in leading with our people-first culture, by providing genuine care and concern for our associates which in turn leads to authentic and superior customer experiences. We've been able to create a culture where our associates can grow, learn, and succeed, and, in turn, exhibit the value we bring to every interaction and partnership.

Summary

Under the direction of the Accounting Manager, the Accounts Receivable Specialist is responsible for billing processes and reconciliation, as well as accurate distribution of payments, by allocation and location, in a timely manner. This role involves providing financial, administrative, and clerical support to the organization. The associate shall interface effectively across all functional areas and with all Fox World Travel team members.

A day in the life of an Accounts Receivable Specialist at Fox may include:

• Performance of all accounts receivable duties including:
  • Creating and sending customer invoices. 
  • Allocating customer and provider payments, by branch, if applicable.
  • Assisting in resolving customer inquiries regarding invoicing and payment process.
  • Processing monthly Account Management Program (AMP) invoices.
  • Downloading and importing commission files and tracking unreconciled to bookings.
  • Applying and tracking non-import commission payments.
  • Creating and reviewing A/R aging reports and managing collection efforts.
  • Preparing fiscal month end tasks and workpapers.
  • Completing and maintaining all required paperwork, records, documents, etc.
• Performing back-ups as needed for Accounting Assistants editing and reconciling invoices. 
• Maintaining and editing electronic rolodex.
  • Customer, Provider, and Employee IDs
  • Hotel commissions
  • Interest codes
• Cross-training within the accounting department. 
• Assisting with customer and interdepartmental company service requests through phone support and email. 
• Ensuring compliance with relevant laws and regulations to uphold financial data integrity.
• Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Maintaining a favorable and collaborative working relationship with co-workers in all departments to foster an environment of trust and mutual respect. Driving standards and best practices whenever possible and effectively foster a culture of engagement.
• Enhancing the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed.
• Other duties, projects and alternate assignments as determined by business need.

This opportunity might be for you if you have:

•  Associate degree in Accounting or related field preferred.
•  2+ years in A/R or similar Accounting Position.
•  Proficient skills in Microsoft Office, with advanced knowledge in Excel.
•  Experience in Integrated Accounting Systems.
•  Prior experience with cost allocations and separate profit & loss statements for multiple cost centers/locations preferred.
•  Ability to adhere to and meet deadlines.
•  Well-developed team skills, unquestioned integrity, and the ability to confidentially handle sensitive financial information.
•  Ability to manage multiple competing priorities while demonstrating ability to remain flexible in a changing work environment.
•  Knowledge of GAAP and basic accounting principles.
•  Self-motivation; demonstrate initiative with a strong commitment to personal goals, objectives, and work ethic.
•  Interpersonal and customer service skills.
• Ability to work a hybrid schedule from 8:00am - 5:00pm CT. 

You’ll love this job if you have:

•  Analytical and logical thinking with the ability to multi-task.
•  Organizational and planning skills.
•  Communication proficiency – verbal and written; appropriate use of grammar.
•  High standards for personal and financial integrity.
•  Information gathering and monitoring skills.
•  Problem analysis and problem-solving skills.
•  Sound judgment and decision-making ability.
•  Attention to detail and accuracy.
•  Flexibility and ability to work efficiently and effectively with frequent interruptions.
•  Ability to work independently and within a team.

Occasional business travel, overnight stay may be required for the following (but not limited to): training events, meetings, and/or to visit Fox World Travel locations.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.While performing the duties and responsibilities of this position, the associate is regularly required to stand, walk, sit, climb, reach above shoulders, and move from place to place. The incumbent is frequently required to talk and listen and use hands to finger manipulate or handle. Specific vision requirements for this position include close vision and the ability to adjust focus. The incumbent may occasionally be required to lift up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For On-site and Hybrid Associates: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time. The incumbent works in an office environment where the noise level is low to moderate. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, a keyboard, photocopiers, and filing cabinets. 

For Work-At-Home Associates: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, and a keyboard.

If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don’t hesitate to apply online at www.foxworldtravel.com/careers.

Fox World Travel, the best place to work, grow & succeed! Join The Fox Family today!

Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all associates to work.

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The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.