Benefits:

Bonus based on performance
Paid time off
Stock options plan
Training & development

Lead Restoration Technician (WTR / Water Certified + IICRC)

911 Restoration of Appleton – Oshkosh

Location: Oshkosh, WI (serving Oshkosh, Appleton, Menasha, Neenah, Fond du Lac + surrounding areas)

Job Type: Full-time

Pay: $25–$32 per hour (DOE)

Schedule: On-call rotation for emergencies (nights/weekends as needed)

About Us

911 Restoration of Appleton – Oshkosh is a full-service property restoration company focused on giving customers a Fresh Start after water, fire, mold, or sewage damage. We’re known for fast response, professional service, and quality work done to IICRC standards.

Job Summary

We’re hiring a Lead Restoration Technician to lead water mitigation jobs in the field, manage technicians on-site, and ensure projects are completed safely, efficiently, and to IICRC standards. This is a hands-on leadership role for someone who can run a job from start to finish and communicate clearly with customers and the team.

Pay & Benefits

$25–$32/hr (DOE)
PTO after 90 days
Performance-based bonus

Required Certifications

IICRC WTR (Water Damage Restoration Technician) (or equivalent water certification)
IICRC certification (active/valid)
Valid Drivers Licence (active/valid)

Responsibilities

Lead water mitigation projects from arrival through dry standard
Direct and support technicians/helpers on-site (assign tasks, ensure quality)
Set up, monitor, and break down drying equipment (air movers, dehumidifiers, etc.)
Perform moisture mapping and job documentation (readings, photos, daily notes)
Communicate professionally with customers and provide clear updates
Maintain job site safety, cleanliness, and professional appearance
Coordinate with management/office on job status, materials, and scheduling
Participate in emergency response/on-call rotation

Qualifications

Restoration field experience (lead/crew lead experience preferred)
Strong understanding of IICRC standards and water mitigation best practices
Reliable, organized, and able to make decisions on-site
Strong customer service and communication skills
Ability to lift/move equipment and work in challenging environments
Valid driver’s license and clean driving record

Preferred (Nice to Have)

Additional IICRC certifications (ASD, AMRT, FSRT, OCT, etc.)
Experience with insurance documentation platforms and job file compliance
Experience training/mentoring technicians

How to Apply

Apply with your resume and include:

Your current certifications (WTR + IICRC)
Your restoration experience (years + leadership experience)
Your availability for on-call rotation

Learn more about this Employer on their Career Site