Administrative Office Assistant (Kalamazoo, MI)

The Highland River Group Ashley Furniture in Kalamazoo, MI is looking for an engaging, customer focused, positive Administrative Office Assistant to join our team.

This position works in our vibrant beautiful Ashley retail store located at 5157 W Main St., Kalamazoo, MI 49009 . This essential role requires dedicated team members who enjoy working with people and specialize in being efficient and paying attention to critical details while working in a fast-paced, multi-task filled, retail work environment. 

Key Responsibilities Include:

• Provide exceptional assistance to our retail store guests
• Support team members, and managers
• Complete regular, daily scheduled reports
• Maintain office and sales records as needed
• Process daily orders
• Answer and direct phone calls
• Ensure filing processes and systems are maintained
• Monitor and order office supplies as necessary
• Other duties as assigned

Requirements for Success:

• Able to work retail hours including weekends and some early evenings, as scheduled
• Ability to have fun
• A high school diploma or equivalent is required
• Good interpersonal / customer service communication skills
• Prior retail customer service, office, or administrative experience is preferred
• Self-starter, the ability to work independently and as a contributing team member

The Highland River Group offers our valued Teammates:

• Competitive Pay
• Paid Time Off  
• Birthday off - with pay
• Health, Dental, and Vision Benefits, starting right away
• Life and AD&D Insurance - 100% paid by Highland River.
• Short Term Disability - 100% paid by Highland River.
• 401K plan with Company Match
• Employee Furniture and Mattress Discounts 
• Employee Assistance Program 
• Professional Development Program 
• Promotions from within & much more

About the Highland River Group:

The Highland River Group doing business as Ashley is a third-generation, Veteran family-owned and operated retail furniture business, dedicated to Our Vision, "Be The Difference",  which drives everything we do.

You can Be the Difference too! Start your application process here.