Network Technician – 3rd Level Network Operations (Pan-Nordic)

Location: Copenhagen | Oslo | Uppsala | Stockholm

About the Role

Are you excited by the newest developments in network technology? This is your opportunity to join a Pan-Nordic team responsible for 3rd level operations, supporting the next generation of B2B and B2G network solutions across the Nordics. You will be part of a growing business offering exposure to innovative technologies and a steep learning curve. You will focus on troubleshooting and maintaining critical network systems while working on advanced SD-WAN, firewall, and WiFi platforms, handling 3rd-level operations and ensuring the ongoing performance of one of Europe's largest and most complex ISP networks.

Key Responsibilities

• Collaborate with Network Operations and Engineering teams to manage and resolve incidents and escalations.

• Maintain Layer 2/3 network systems and oversee SD-WAN services (Underlay, Overlay, Add-On).

• Continuously monitor network performance, resolve advanced issues, and handle system configuration changes.

• Maintain consistent operations to provide continuous service to clients.

• Keep documentation up-to-date and train local Customer Service departments.

Fortinet Technologies — Key Focus Areas

• FortiGate FW / SD-WAN Routers

• FortiNAC — Network Access Control

• FortiEMS — Endpoint Management Server

• FortiClient — Endpoint Security

• FortiManager — Centralized Management

• FortiAnalyzer — Logging & Analytics

• FortiExtender 4G/5G Modems

• FortiSwitch & FortiAP WiFi APs

To Succeed in This Role

• Deep expertise in Fortinet technologies: FortiGate, FortiNAC, FortiEMS, FortiClient, FortiManager, FortiAnalyzer, FortiExtender, FortiSwitch, and FortiAP.

• Solid experience with TCP/IP, Routing & Switching, and SD-WAN services (Underlay, Overlay, Add-On).

• Experience with platforms such as Versa Networks and HPE Aruba.

• Familiarity with ITIL and tools including ServiceNow, JIRA, and MS Teams.

• Fluency in English (written and spoken) to communicate across a Pan-Nordic team and with customers.

• Ability to obtain a security clearance in the country of application.

Why Join?

• Work on innovative advancements in software-defined and secure overlay networks.

• Hands-on experience with advanced security solutions for large-scale networks.

• Direct impact on public and private sector clients across the Nordics.

• Training and development to keep you at the forefront of the industry.

• A close-knit, collaborative Pan-Nordic team with a fast-paced environment.

About Sperton

This Position is Sponsored by Sperton Global, a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success in their hiring processes, finding the right people for the right positions.