Administrative Assistant

TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Administrative Assistant to join our team. 

This position will work closely with all areas of the business supporting department leaders and employees across the organization.

The perfect fit for this role will be someone who is driven, communicates proactively, and can quickly adjust to different situations while paying close attention to detail. This role moves at a rapid pace, so it requires top-notch organizational abilities, the knack for prioritizing effectively, and a keen eye for detail. The right candidate will flourish under pressure, showing cool-headedness, sound judgment, and a proactive attitude. They'll be a go-getter who not only stays ahead of the game but also supports their team members, excelling in solving problems, juggling multiple tasks, and communicating clearly in a fast-changing setting.

About TFL (Tickets For Less)
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.

With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate 20 years of providing high-rated service to the local community. We have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska. 

REPORTS TO: President

RESPONSIBILITIES & JOB DUTIES (INCLUDE, BUT ARE NOT LIMITED TO):

• Serve as a point of contact for internal and external inquiries, directing them to the appropriate team members
• Provide general assistance to internal employees, ensuring their needs are met and facilitating a productive work environment
• Order office supplies and ensure resource areas are adequately stocked
• Maintain the cleanliness, organization, and functionality of the office space
• Plan and execute quarterly, year-end, and ad-hoc on-site/off-site events, including sourcing venues, scheduling, booking travel, and adhering to budgetary constraints
• Organize and maintain the marketing and memorabilia closets and inventory, including tracking trade show exhibit materials
• Coordinate holiday gifting efforts, including sourcing, ordering and sending holiday cards and gifts to clients and partners
• Liaise with upper management and external partners on various projects and tasks
• Schedule staff tournaments and create sign-up forms for quarterly games (Shuffleboard, Corn Hole, Air Hockey) and sports brackets (March Madness, Fantasy Football)
• Assist with ordering company swag including staff apparel and promotional items
• Collaborate with vendors and service providers to ensure timely delivery of services and resolve any issues that may arise
• Act as property management liaison and main point of contact for TFL
• Assist Talent Acquisition with scheduling new hire’s first week of meetings and ensuring workspace is ready for new hire’s first day
• Assist with on-site meetings to include scheduling, set-up/clean-up, technology assistance and coordinating catering
• Manage mailboxes and PO boxes
• Arrange travel itineraries, accommodations and logistics for team members attending conferences, meetings and other events
• Take direction, sometimes from multiple sources and prioritize accordingly
• Complete special projects as assigned by management
• Perform other duties as needed to support the company's objectives

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent experience
• 2–3 years of supporting an organization’s employee’s, various departments and teams
• Exceptional organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proven ability to work independently and collaboratively in a fast-paced and deadline driven environment
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Proficiency in Microsoft Office Suite and other relevant software applications
• Detail-oriented with a focus on accuracy
• Experience in event coordination, office administration and/or the service industry
• Ability to lift up to 50 lbs.

Benefits

• Competitive salary
• Discretionary performance bonuses
• 401k with company match
• Unlimited vacation
• Medical/Dental/Vision insurance
• Long-term and short-term disability
• Life insurance
• Paid maternity leave

Perks

• $1,000 employee ticket credit
• Company kitchen including daily complimentary breakfast, lunch, snacks and drinks for employees
• Company happy hours
• Employee referral program
• Casual dress code