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This position is responsible for the processing of mortgage releases/satisfactions, performing mortgage modifications, recasts, balloons, ARMs, SCRA processes, document recording, and deceased borrower notifications. This role will also be responsible for working with document custodians and tracking collateral documentation.
Responsibilities
- Update and maintain position procedures.
- Daily:
- PIF Tracking
- Image PIF files to vendor by 11:00 AM
- Process daily, weekly, and monthly reports.
- Research Fannie Mae, Freddie Mac, Ginnie Mae, and FHLB regulations by regularly utilizing their servicing guides.
- Update modification documents as regulations change.
- Process loan modifications, assumptions, and recast requests and verify modification keying in MSP.
- Order modified title policies through the vendor as required.
- Process satisfactions through the vendor for all Mortgage Servicing loans paid-in-full.
- Work with legal department compulsory legal processes.
- Record documents in Simplifile E-Recording system or directly with county recorders.
- Update MSP and take record of Promissory Notes when received from doc custodians.
- Review and follow up on US Bank, Bank of New York Mellon, NTC, and Simplifile notifications.
- Serve as a resource to the Manager and research processes and procedures to find efficiencies within the system.
- This position is required to maintain a working knowledge of all Bell Bank, State, Federal and investor guidelines in order to ensure compliance with rules and regulations.
Bell Bank Culture, Policy and Accountability Standards
- Know and live Bell Bank’s values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
- Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
- All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
- Prompt and reliable attendance.
- Perform other duties as assigned.
Education, Experience, and Other Expectations
- H.S. Diploma or General Education Degree (GED)
- 2-4 years of experience in mortgage/loan lending, mortgage/loan servicing, title work, real estate, or legal work.
Knowledge, Skills, and Abilities
- Good working knowledge of federal, state, and investor rules, regulations and policies relating to mortgage loans or strong desire and ability to research.
- Proactive, efficient, detail-oriented, goal-oriented, resourceful, analytical, adaptable, organized, and have excellent problem-solving and math skills.
- Ability to prioritize, manage multiple tasks, consistently meet deadlines and work independently.
- Good communication skills to interact with other departments, lenders, borrowers, Mortgage Servicing staff, management and service providers.
- Ability to be flexible and adapt well to change.
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