(USA) GM Coach (Non-Complex) - WM

Position Summary...

What you'll do...

• Leads and develops high-performing teams by training, coaching, and actively listening to associates.
• Regularly tours stores using the Tour-to-Teach approach to provide real-time feedback and drive continuous improvement.
• Communicates and collaborates effectively with associates at all levels regarding store operations, business initiatives, merchandising, and company direction.
• Champions change by setting clear expectations, providing guidance, and aligning teams to execute business solutions and objectives.

• Models exceptional customer service by consistently demonstrating the Better Ways service model.
• Leads customer-focused initiatives such as Store of the Community and local outreach programs.
• Ensures customer concerns and issues are resolved effectively, develops action plans to address gaps, and drives process improvements to deliver a high-quality customer experience.

• Drives sales and financial performance by analyzing Profit & Loss statements, supporting budgeting and forecasting, and controlling expenses in alignment with sales.
• Oversees merchandise presentation, seasonal transitions, inventory flow, and operational execution.
•  Implements strategies to reduce shrink and achieve sales and profit goals.

• Recruits, hires, trains, and mentors associates while setting clear expectations and providing consistent feedback and recognition.
• Builds bench strength by developing associates for future roles and supporting company growth.
• Fosters a culture of belonging and engagement to retain top talent.

• Coordinates and oversees key initiatives by building strong relationships with stakeholders and aligning efforts to meet business and customer needs.
• Establishes clear goals, tracks progress, and holds teams accountable for results. Identifies opportunities for improvement, adapts to change, and promotes continuous learning.

• Ensures adherence to company policies, procedures, and ethical standards. Promotes Walmart’s mission, values, and Open Door Policy by providing guidance and reinforcing accountability in all business practices.

• Builds high-performing teams and embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Works collaboratively, builds strong relationships, and communicates with impact.
• Attracts, retains, empowers, and develops talent; recognizes others’ contributions.

• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values and holds oneself and others accountable.
• Supports Walmart’s goal of becoming a regenerative company by making a positive impact.
• Acts selflessly, with humility, honesty, fairness, and transparency.

• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.
• Makes decisions based on data, balancing short- and long-term priorities.

• Displays curiosity and a desire to learn; takes calculated risks.
• Demonstrates courage, resilience, and encourages learning from mistakes.
• Drives continuous improvement and adopts new technologies and skills.
• Supports others through change.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...