Marketing Account Manager

MGH, a full-service marketing communications agency, is seeking an experienced Account Manager to join our growing team. Qualified candidates will have 6-9 years of experience in an integrated marketing communications environment and a proven ability to manage client relationships, lead cross-functional teams, and deliver high-quality marketing programs.

This role is ideal for a strategic thinker who enjoys both client leadership and hands-on campaign execution, and who is ready to take ownership of accounts and help shape long-term client success.

Responsibilities

• Serve as the primary or secondary (working under an account lead) day-to-day relationship owner for assigned clients, acting as a trusted advisor and strategic partner
  
• Lead the development of integrated marketing strategies, campaign briefs, and project plans, ensuring alignment with client business objectives
  
• Own assigned client accounts and budgets, including scope development, forecasting, change management, and profitability tracking
  
• Lead internal integration across creative, media, PR, social, and analytics teams to deliver cohesive, high-performing campaigns
  
• Oversee multiple concurrent projects and workstreams, ensuring all deliverables are completed on time, on budget, and at the highest quality standards
  
• Effectively manage multiple competing priorities, within and across various clients, simultaneously
  
• Develop and deliver strategic presentations, campaign reports, and client-facing recommendations, translating data into actionable insights
  
• Lead client meetings and communications, including status calls, planning sessions, and performance reviews
  
• Manage client expectations, timelines, and priorities, proactively identifying risks and resolving challenges before they escalate
  
• Identify organic growth opportunities within existing accounts and collaborate with account management team and agency leadership on proposals and new initiatives
  
• Oversee vendor and partner relationships as needed to support integrated campaign execution
  
• Deliver senior-level quality on all client-facing materials to ensure accuracy, strategic alignment, and brand consistency
  

Requirements

• 6-9 years of account management experience within a marketing, advertising, or communications agency environment
  
• Proven track record of managing client relationships and leading integrated marketing programs across multiple channels
  
• Experience owning and managing client budgets, scopes of work, and profitability
  
• Demonstrated ability to lead cross-functional agency teams and manage complex, multi-stakeholder projects
  
• Strong strategic thinking skills, with the ability to translate client business goals into effective marketing plans
  
• Exceptional written and verbal communication skills, including experience presenting to senior-level clients
  
• Ability to make confident, informed recommendations and decisions, even in ambiguous situations
  
• Advanced organizational and project management skills, with a demonstrated ability to prioritize effectively and meet aggressive deadlines
  
• Experience with traditional, digital, and social media campaigns, including influencer/content creator initiatives
  
• Proficiency with project management and analytics tools (e.g., Monday.com, Google Analytics); willingness to learn new platforms as needed
  
• Demonstrated ability to analyze campaign performance data and present clear, actionable insights
  
• Self-motivated professional who is proactive, adaptable, and comfortable working in a collaborative, high-accountability environment
  
• Strong attention to detail and commitment to delivering exceptional client service
  

Benefits

• Position is eligible for remote, hybrid or in-office work options
  
• 3 p.m. Fridays year-round
  
• 401k plan
  
• Generous Paid Time Off (PTO) allowance
  
• Up to 12 paid holidays
  
• Company-wide slow down between Christmas and New Year’s (time sensitive/urgent work only)
  
• Competitive Medical, Dental and Vision plans
  
• Company-provided life and disability insurance
  
• Pet health insurance discount
  
• Company Paid Maternity/Parental Leave
  
• Membership to a Wholesale Club of your choice (paid for by MGH)
  

Why MGH?