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21117, Owings Mills, MD
Scheduling Coordinator

Scheduling Coordinator

HomeCentris Healthcare

Posted 18 days ago, valid for 3 days

Owings Mills, MD 21117, US

$24 - $25 per hour

Full Time

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Sonic Summary

The job involves monitoring the internal workflow system to ensure timely care for Agency patients as per physician orders and the Agency plan of care.
Key responsibilities include creating and maintaining schedules in the electronic medical record and ensuring high patient satisfaction through effective communication.
The role requires troubleshooting scheduling conflicts, rescheduling missed visits promptly, and maintaining weekend and holiday rotations as per Agency policies.
Candidates should have a minimum of 2 years of relevant experience in a healthcare setting, with a focus on scheduling and patient care coordination.
The position offers a salary range of $45,000 to $55,000 per year, depending on experience and qualifications.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Monitors internal workflow system to identify all patients completed by the Admissions Department.

• Ensures Agency patients receive timely care in accordance with their physician’s orders, services required, identified visit frequencies, and the Agency plan of care.

• Creates/maintains schedules and related data in the Agency’s electronic medical record.

• Ensures high patient satisfaction though clear communication and confirming demographic information, best times for visits, and best contact info for further scheduling.

• Assists clinicians by making sure they have all available information prior to the Start of Care.

• Review schedules to troubleshoot scheduling conflicts and issues. Reschedules missed visits as soon as possible.

• Maintains weekend and holiday rotation in accordance with Agency policies and Clinical Manager direction.

• Helps improve Agency profitability by only scheduling authorized visits and minimizing missed visits.

• Maintains staff and client statistics and reports.

• Communicates with the sales team regarding staff availability.

• Maintains strong collaboration with Admissions Department to troubleshoot obstacles preventing Starts of Care.

• Maintains clinician productivity in accordance with Agency standards.

• Performs other duties as assigned

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