Quality Assurance Supervisor

CTI Foods Overview

CTI Foods mission is to be the best custom food and culinary solutions team, focused on driving results for our customers. Fostering a culture of collaboration, integrity and continuous improvement, we seek only the best talent to join our organization. Approaching $1.5 billion in sales and 2000 employees, CTI Foods provides chef led innovation, quality and value to our customers and serves the restaurant and industrial ingredient industries with proteins, soups, sauces and dressing innovations through our USDA and FDA-approved production facilities in Texas, Idaho, Kentucky, and Iowa.

CTI Foods provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation.  E-Verify Employer.

Job Overview

The primary responsibilities of the Quality Assurance Supervisor are to provide leadership to FSQ personnel and ensure compliance with Company food safety and quality standards for raw materials, processed products, and processing procedures are maintained. 

Responsibilities

1. Provide oversight to Quality Assurance personnel including training, scheduling, attendance and guidance for continuous improvement. 2. Plan, coordinate and provide corrective action follow-up for internal audits including GMP, foreign material (Glass, Brittle Plastic, Wood and Ceramic) and Food Defense. 3. Provide technical assistance to operations regarding process deviation reports and product specifications.4. Retain product and investigate to determine disposition under the guidance of the Manager of Quality Assurance. 5. Perform documentation review, HACCP verification activities (Pre-Shipment Review, Cook System Verifications (in RTE plants), Direct Observations) and SSOP monitoring activities (pre-operational and operational) as necessary. 6. Assist in product traceability and mock recall exercises, 3rd party and customer audits. 7. Execute the requirements of the environmental monitoring programs including weekly and monthly microbiological testing as required; taking appropriate actions to ensure compliance. 8. Communicate deficiencies and Continuous Improvement opportunities to Quality Assurance and Operations Management; support the CAPA and implementation of process changes 9. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.10. Maintain safe and clean working environment by complying with procedures, rules, and regulations.11. Contribute to team effort by accomplishing related results as needed.12. Promote, adhere, and be responsible for Food Safety and Quality.13. Ability to identify visual defects and make correction as needed and identify and distinguish between colors.14. Must be able to work in areas of varying temperatures.15. Relieve other associates as necessary.16. Maintain good housekeeping.17. Regular attendance18. Promotes, adheres, and is responsible for Food Safety and Quality19. Contributes to team effort by accomplishing related results as needed.20. Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with applicable Federal, State, and local laws as well as company policies and procedures.21. Follow all company Safety Rules and Good Manufacturing Practices (GMP’s) and adhere to JSA guidelines.22. Responsible for Food Safety and Quality Culture.23. Follow daily set up and/or shutdown procedures.24. Maintain accurate records.25. Must be able to work any shift, overtime, weekends and/or holidays.26. Ability to follow written and verbal instructions.27. Perform any other related duties as assigned.

Qualifications

• Associate degree (A.A.) or equivalent from two-year college or technical school and a minimum of 1 -3 years related experience in a USDA regulated manufacturing facility and/or training; or equivalent combination of education and experience. OR• Bachelor’s degree (B.S.), HACCP/PC certification and process control training preferred. • Experience in managing employees and providing strong leadership and mentorship.• Proven skills evaluating and implementing strategies that improve overall quality and profitability. • Experience in implementing and enforcing policies, programs and procedures. • Experience in managing multiple projects and assignments. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables• An individual should have knowledge of Word Processing software such as Microsoft Word, Spreadsheet software such as Microsoft Excel, and Database software such as Microsoft Access.• Ability to read, write and interpret documents such as box markings, labels, schedules, safety rules, GMP’s and general instructions.• Good verbal and written communication skills• Knowledge of process and equipment• Ability to work in a high paced environment.• Reliable attendance is an essential function of the job.• All other duties as assigned.