Medical Assistant

Integrated ENT Allergy & Immunology is seeking a compassionate, motivated, and detail-oriented Medical Assistant to join our growing clinical team. The Medical Assistant plays a vital role in supporting physicians and nursing staff by providing exceptional patient care, assisting with clinical procedures, and ensuring efficient patient flow throughout the office.

This position offers the opportunity to work in a fast-paced specialty practice caring for patients with ENT, allergy, asthma, and immunologic conditions while developing valuable clinical skills and advancing your healthcare career.

The ideal candidate is a team-oriented professional who is passionate about delivering outstanding patient care and thrives in a collaborative healthcare environment.

·         Greet patients and prepare them for their office visit by verifying demographic information and the reason for the appointment.

·         Escort patients to examination rooms while maintaining efficient patient flow.

·         Obtain and accurately document vital signs, medical history, current medications, allergies, and other pertinent clinical information within the electronic medical record (EMR).

·         Prepare examination and procedure rooms according to physician and patient needs while maintaining appropriate infection control standards.

·         Assist physicians and clinical staff during examinations, procedures, and treatments.

·         Perform clinical procedures and diagnostic testing as directed by the physician and within the scope of practice.

·         Prepare laboratory specimens and ensure proper handling, labeling, and documentation.

·         Administer injections, immunotherapy, vaccinations, and other medications as directed by the physician and permitted by applicable regulations.

·         Educate patients regarding treatment plans, medications, follow-up instructions, and diagnostic testing under physician supervision.

·         Communicate laboratory and diagnostic results to patients as directed by the provider.

·         Answer, document, and appropriately triage patient telephone calls and electronic messages.

·         Schedule follow-up appointments, referrals, diagnostic testing, and procedures as needed.

·         Maintain accurate, timely, and complete medical documentation within the EMR.

·         Clean, disinfect, and restock examination rooms and clinical equipment in accordance with infection control protocols.

·         Maintain compliance with HIPAA, OSHA, infection control standards, and all applicable federal, state, and organizational policies.

·         Maintain strict confidentiality of all patient and organizational information.

·         Perform additional clinical and administrative duties as assigned.

 

·         High school diploma or equivalent required.

·         Completion of an accredited Medical Assistant program preferred.

·         Medical Assistant certification (CMA, RMA, NRCMA, CCMA, or equivalent) preferred.

·         Minimum of one (1) year of recent Medical Assistant experience in a physician office, outpatient clinic, or healthcare setting preferred.

·         Experience working with Electronic Medical Record (EMR) systems.

·         Current BLS certification preferred.

·         Ability to accurately obtain and document vital signs, medical histories, and clinical information.

·         Knowledge of medical terminology, infection control practices, and patient care procedures.

·         Previous experience in an ENT, Allergy, Immunology, or other physician specialty practice preferred but not required.

 

·         Excellent verbal and written communication skills.

·         Strong interpersonal and patient service skills.

·         Compassionate, professional, and patient-centered approach to care.

·         Strong organizational and time management abilities.

·         Ability to multitask while maintaining accuracy in a fast-paced clinical environment.

·         Excellent critical thinking and problem-solving skills.

·         Ability to work independently while contributing effectively within a collaborative healthcare team.

·         Strong attention to detail and commitment to patient safety.

·         Ability to maintain professionalism and confidentiality in accordance with HIPAA standards.

·         Flexibility to adapt to changing clinical priorities and provider schedules.