Item Processing Specialist I

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Responsible for performing the daily item processing of all paper-based transactions and processing courier and bank mail work as directed.

1. Performs the daily item processing of all paper-based transactions.
2. Processes courier and bank mail work as directed.
3. Captures all Operations Center proof work.
4. Keys and Balances all proof work generated and received through any remote source capture unit.
5. Sorts Mail.

1. Computer skills.
2. Ability to use a 10-key calculator.
3. Excellent customer service skills.
4. Ability to work well in a fast-paced environment.
5. Ability to work well under pressure and with deadlines.
6. Ability to adapt to repeated interruptions.
7. Knowledge of administrative and clerical procedures.
8. Ability to work without close supervision.
9. Knowledge of bank policies and procedures.

1. High school diploma or equivalent.
2. One (1) year of experience with computers, including Microsoft Word and Excel.
3. Ability to work extended hours as needed.

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

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Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.