Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. Your role includes managing and producing catering orders for guests, creating memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. You assist with delivering orders to guests’ events, strictly adhere to health and food safety standards, maintain Panera’s exceptional standards for craveable food quality, build excitement and interest in Panera’s products and services, market Panera Catering to local area businesses, schools and events, assist and support your Managers and Team Members as needed, and help build a culture of warmth, belonging, growth, and trust. Requirements include being at least 18 years old, having basic food safety understanding and practice training (Food Handler’s Card as required by law), enjoying people and having effective communication skills, being a self-starter who can meet goals with limited supervision, having excellent organizational and time-management skills, owning a vehicle with an acceptable driving record for delivering orders, being able to safely operate a passenger motor vehicle, working flexible hours including nights and weekends in a fast-paced environment, ability to lift, carry, push, or pull objects 25-50 pounds, capability to stand and walk for up to 3 hours, and being able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. The role also requires being an ambassador of Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working and winning as a team, having fun and celebrating success, and seeing the best in others.