Checkout Receptionist

Job DetailsJob Location: HW Corporate Care - Paducah, KY 42001Position Type: Full TimeSalary Range: $13.00 - $13.00 HourlyCheck-Out Receptionist HealthWorks Medical – Corporate Care Location: Paducah, KY Employment Type: Full-Time (Monday–Friday) Join Our Team At HealthWorks Medical, we believe every patient interaction matters—including the last one. We are seeking a friendly, organized, and customer-focused Check-Out Receptionist to join our Corporate Care team. In this role, you'll help ensure each patient leaves with a positive experience by providing efficient check-out services while delivering exceptional customer care. If you enjoy helping others, thrive in a fast-paced healthcare environment, and want to be part of a team that is making a difference, we'd love to meet you. Our Mission To make people and workplaces healthier and safer. Our Core Values At HealthWorks Medical, our culture is built around four core values: Always Growing – We embrace learning, innovation, and continuous improvement. Customer Focused – We put our patients, clients, and coworkers at the center of everything we do. Team Player – We collaborate, support one another, and celebrate shared success. Servant's Heart – We lead with kindness, compassion, and a genuine desire to serve others. If these values describe who you are, you'll fit right in. Essential Responsibilities Welcome patients with professionalism and compassion during the check-out process. Schedule follow-up appointments and coordinate referrals as needed. Verify patient demographics and insurance information. Collect balances and other patient payments while accurately processing transactions. Provide patients with visit summaries, work status notes, instructions, and any necessary documentation. Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member. Maintain accurate patient records within the electronic medical record (EMR) system. Protect patient privacy by maintaining HIPAA compliance at all times. Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care. Assist with scanning, filing, and other clerical duties as needed. Maintain a clean, organized, and welcoming reception area. Support clinic operations by performing additional duties as assigned.   Benefits & Perks HealthWorks Medical is proud to offer a comprehensive benefits package that supports both your professional growth and personal well-being. Benefits include: Medical Insurance Dental Insurance Vision Insurance Employee Clinic Access Gym Membership Uniform Allowance 401(k) with Employer Match & Profit Sharing Professional Development Opportunities Internal Learning & Career Growth Monday–Friday Schedule Paid Time Off and Company Holidays Why HealthWorks Medical? When you join HealthWorks Medical, you're joining a team that believes people make the difference. We invest in our employees by providing opportunities to learn, grow, and build meaningful careers while making a positive impact on the communities we serve. If you're looking for more than just a job—if you're looking for a place where your work matters—we encourage you to apply and become part of the HealthWorks Medical family. QualificationsQualifications High school diploma or GED required. Previous medical office, receptionist, or customer service experience preferred. Experience with electronic medical records (EMR) preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient computer skills, including Microsoft Office. Ability to maintain confidentiality and professionalism. Dependable, detail-oriented, and committed to providing outstanding customer service. Ability to work independently while contributing positively to a collaborative team environment.