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Benefits:
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Training & development
Exciting fun opportunity
- A position at British Swim School is more than just a job, it is an opportunity to learn, grow, make an impact in the lives of your community.
- We are excited to extend the British Swim School presence in Lake Zurich (S Rand Rd)
- Position(s) hired and onboarded in August
- We are looking for individuals passionate about creating a memorable customer experience
The Position:
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Typical Responsibilities:
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Typical Responsibilities:
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Post media content and monitor social media platforms.
- Report to Business Owner, assist with other business needs
- Work a schedule that typically includes Tuesday, Wednesday, Thursday (3:00 - 8:00pm) and Saturday (9:00am - 2:00pm)
Compensation and Benefits:
- Competitive pay based on experience and with possible opportunities for bonuses (employee / student referrals)
- Paid training
- Free uniforms
- Opportunities for advancement (training & development)
- Birthday off and paid!
- Opportunity to make a difference in your community
About Us:
At British Swim School, our mission is “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer." We:
At British Swim School, our mission is “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer." We:
- are are more than just a fun, surface-level swim lesson provider.
- are 2 schools in one - a survival school and a learn-to-swim school.
- invest in quality team members to teach our lessons.
- strive to make a substantial impact within our communities to combat the tragically high child drowning statistics.
Minimum Qualifications:
- High school diploma or equivalent
- Enthusiastic personality - enjoy interacting with customers (parents and children)
- Excellent interpersonal communication and organizational skills
- Customer service skills: 1 year
- Have a responsible and professional demeanor
- Must complete all required British Swim School specific training and testing
Additional Qualifications:
- Swimming experience: 1-2 years beneficial but not required.
- Lifeguarding/First Aid/CPR/AED Certification(s) beneficial (can also be obtained during training)
Learn more about this Employer on their Career Site
