Sales Associate

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. Demonstrate selling competence, styling expertise and possess a love of fashion. Driven to create, build and cultivate relationships. Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. Demonstrates excellent verbal communication skills and a high level of integrity. Possess the technological competency to navigate a computer/iPad/handheld system. Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. Able to work cooperatively in a diverse work environment. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Have open availability of (15 to 20) hours per week. Flexible availability based on the needs of the business including evenings, weekends, and holidays. Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Take an active role in assisting the management team to build store business. Support all service enhancers to build strong relationships including active use of Concierge. Service multiple customers at a time, multi-task and/or handle projects simultaneously. Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback. Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.