Clubhouse Manager- Member's Club

POSITION OBJECTIVE

Oversee the operations of our exclusive members only club. This role requires song leadership, exceptional customer service, and expertise in managing food and beverage services, facilities, and member engagement.

ESSENTIAL JOB FUNCTIONS

· Oversee the daily operations of the members club, ensuring an exceptional experience for members.

· Manage and lead a team of hospitality F&B professionals.

· Ensure top-tier service quality in all Club F&B operations, including ala carte, events and other catering services.

· Oversee facility maintenance and ensure all club areas, including dining spaces, lounges, and recreational areas, are well-maintained.

· Develop and implement programs, events, and activities to enhance member engagement and satisfaction.

· Monitor and manage budgets, financial performance, and cost-effective solutions for club operations.

· Coordinate special events, private functions, and entertainment to enhance the club’s offerings.

· Enforce club policies, rules, and safety protocols to ensure a secure and welcoming environment.

· Build and maintain relationships with vendors, suppliers, and local businesses for club enhancements and partnerships.

EDUCATION/EXPERIENCE

· Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

· Proven experience in managing a private members club, luxury hospitality venue, or similar environment.

· Strong leadership and organizational skills.

· Excellent interpersonal and communication abilities.

· Experience in managing high-end F&B operations and service standards.

· Proficiency in budgeting and financial management.

· Strong knowledge of event planning, program development, and hospitality marketing.

· Understanding of health, safety, and regulatory compliance for food and facility operations.

REQUIREMENTS

· Minimum of 3-5 years of experience in club management, hospitality, or luxury service industries.

· Strong problem-solving skills and ability to make sound decisions under pressure.

· Ability to work flexible hours, including evenings, weekends, and holidays as needed.

· Proficiency in using club management software

· Strong ability to build and maintain relationships with members, staff, and external partners.

· A passion for high-end hospitality and member-focused services.

PHYSICAL DEMANDS

· Must be able to stand and walk for extended periods.

· Ability to lift and carry up to 30 lbs.

· Frequent bending, reaching, and stretching to set up events and oversee club activities.

· Ability to navigate various indoor and outdoor club areas, including stairs and uneven surfaces.

· Stamina to work long hours, particularly during peak club events and seasons.

· This role requires working in both office and hospitality environments.

· Frequent interaction with club members, staff, and external partners.

· Regular physical activity, including walking, standing, and overseeing club operations.

· Occasional lifting of supplies and equipment.

· Must be able to work in a fast-paced setting and handle multiple tasks simultaneously.

· Flexible scheduling, including evenings, weekends, and holidays, based on club events and operational needs.