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Office Manager - Palm Coast

Massey Services, Inc.
Posted 2 months ago, valid for 22 days
Location

Palm Coast, FL 32135, US

Salary

$18 - $20 per hour

Contract type

Full Time

Retirement Plan
Tuition Reimbursement

By applying, a Massey Services, Inc. account will be created for you. Massey Services, Inc.'s Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Massey Services, located in Orlando, Florida, is seeking a customer service representative with a minimum of one year of experience in phone-based customer service.
  • The position offers a compensation range of $18.00 to $20.00 per hour, along with a comprehensive benefits package including medical, dental, and a 401(k) retirement plan.
  • Responsibilities include answering incoming customer calls, resolving inquiries, scheduling services, and making outbound calls to ensure customer satisfaction.
  • Candidates must possess a high school diploma or GED, strong problem-solving skills, and excellent computer and typing abilities.
  • Massey Services is an Equal Opportunity Employer and conducts background checks on all potential hires.

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

 

Compensation: $18.00 - $20.00/hr

We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you! 
Please email your resume TODAY!!


Job responsibilities 
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services.  There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments.  Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.


Requirements
•    High School Diploma or GED at a minimum
•    Previous experience with customer service on the phone
•    Strong problem solving skills
•    Excellent computer, typing, and 10-key skills
•    Time management talent and a sense of urgency 
•    Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace
 




Learn more about this Employer on their Career Site

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By applying, a Massey Services, Inc. account will be created for you. Massey Services, Inc.'s Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.