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Job Summary:
Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.Essential Responsibilities:
- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.
- Explains standard self-care procedures as directed by the provider.
- Provides assistance in the exam room which is not limited to the following:
- Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.
- Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.
- Completes necessary arrangements/organization of the treatment room prior to performing the procedure.
- Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.
- Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.
- Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.
- Charts and initials such action in the OMR.
- Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.
- Prepares and delivers instruments for Central Service processing.
- Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.
- Displays tact and courteous behavior when working with staff and patients.
- Actively participates in education programs and staff meetings that are scheduled by the department.
- Maintains a clean work place.
- Adheres to all Medical Center policies and procedures.
- Participates and responds, when assigned, to Code Blue emergencies.
- Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
Basic Qualifications:
Experience
- 1000 hours of back office experience required (within 1 year).
Education
- Health career school diploma.
License, Certification, Registration
- Basic Life Support
Additional Requirements:
- N/A.
Notes:
- Schedule to include all shifts, rotating weekends, holidays, and floating within the established seniority section.
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