Job Description

Summary

The Production Operator is responsible for the processing, quality control, and delivery of legal records through Array's production workflow. This role ensures that documents are accurately reviewed, prepared, and delivered to clients in accordance with established quality standards and turnaround requirements.

Responsibilities

Perform quality control of incoming records, confirming accurate intake and verifying document completeness and integrity.
Prepare records for processing by organizing files, correcting document flow, and adding required placeholders or identifiers.
Process records and conduct secondary QC using Array's internal software to prepare documents for client delivery.
Deliver records to clients via Array's online repository and other requested delivery methods.
Identify and flag documents with quality issues, missing pages, or non-conforming formats to the team lead.
Maintain accurate documentation and status updates in DAS throughout the production workflow.
Support the team with high-volume batch processing tasks and meet daily production targets.

Qualifications

High school diploma or equivalent required.
Strong attention to detail and ability to maintain accuracy in a high-volume production environment.
Proficient in Adobe Acrobat and Microsoft Office; willingness to learn Array's internal production software.
Ability to manage repetitive tasks with consistency and focus.
Good written communication skills for internal coordination.
Ability to work independently and meet daily output and quality targets.

The base Compensation range for this role will $21.00-23.00 an hour and will be dependent upon the individual's location, skills, experience and qualifications.

What We Offer

• People-Focused Culture

• Competitive Pay & Quarterly Incentives

• Comprehensive Benefits, 401k & Wellbeing Programs (link for details)

• Paid Time Off & Holidays

• Professional Development & Career Growth Opportunities

Equal Employment Opportunity & Accessibility Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law.

We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected.

We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.

Background Check & Work Eligibility All persons hired will be required to complete a background check consistent with applicable law and provide proof of eligibility to work in the country of the job location. Background check results will be considered on an individualized basis in accordance with applicable fair-chance hiring requirements.

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