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Patient Service Representative/ Medical Assistant

VIP Medical Group
Posted 22 days ago, valid for 13 days
Location

Palo Alto, CA, US

Salary

$23 - $25 per hour

Contract type

Part Time

Health Insurance

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Sonic Summary

info
  • The position is for a Medical Assistant at the San Jose/Palo Alto, CA locations, requiring a minimum of one year of experience in the field.
  • Key responsibilities include greeting patients, ensuring smooth patient flow, and maintaining a sterile environment while assisting with exams and procedures.
  • Candidates should possess a high school diploma or GED, with a preference for Certified Medical Assistants and bilingual skills in English and Spanish.
  • The role offers competitive compensation along with benefits such as health insurance, vacation leave, sick leave, and paid holidays.
  • This position emphasizes a customer service-oriented mindset and involves clerical duties, including managing medical records and patient data.

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.


This position will be assisting our San Jose/ Palo Alto, CA locations.


Key Responsibilities:

  • Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
  • Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
  • Check schedules and accompany patients to the exam/procedure room. Assist patients with walking, transfers, dressing, and exam preparation.
  • Maintain a sterile environment, ensuring adherence to standard infection control precautions.
  • Prepare exam rooms before patient visits, clean rooms and instruments, and restock supplies between patients.
  • Fulfill patient care responsibilities, including taking vital signs, updating patient history, and assisting providers in the exam room. Input patient data into the practice management system.
  • Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
  • Regularly check dated materials and medications for expiration dates and discard expired items.
  • Answer phones, respond to inquiries, and triage calls to appropriate personnel.
  • Customer service-oriented mindset.

Requirements

  • High School diploma or GED.
  • Certification: Certified Medical Assistant preferred.
  • Minimum of one year of experience as a Medical Assistant.
  • EMR systems (1 year preferred), vital signs (1 year preferred)
  • Fully bilingual - English and Spanish preferred.

Benefits

  • Competitive compensation
  • Health insurance (Dental and Vision)
  • Vacation leave
  • Sick leave
  • Paid holidays
  • Paid lunch break
  • Bonuses
  • Three days off per week* (varies depending on the location schedule)



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SonicJobs' Terms & Conditions and Privacy Policy also apply.