Agent Pre-Arrival Confirmation

Hilton Grand Vacations

Posted a day ago, valid for a month

Paradise, NV, US

$12 per hour

Full Time

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Sonic Summary

The position involves calling owners and guests prior to their arrival at the resort to provide concierge services and invite them to a sales presentation.
Candidates should have experience in customer service or sales, ideally with a minimum of 2 years in a related field.
The role emphasizes delivering Hilton quality customer care across all marketing channels and meeting marketing metrics.
Successful candidates will be responsible for securing future business through vacation package sales.
The salary for this position is competitive and commensurate with experience.

Call owners and guest before they arrive to the resort to offer concierge services and invite them to attend a sales presentation.
Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
Champion Hilton quality customer care service throughout all Marketing channels.
Meet and exceed marketing metrics.
Secure future business through vacation package sales.

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