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Customer Service Rep - Telephonic - BILINGUAL Eng & Spa

Ivonne Welch Medicare Plans
Posted 3 months ago, valid for 20 days
Location

Paradise, Clark, NV

Salary

$19 - $22 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

info
  • We are looking for a Bilingual Customer Service Representative (English/Spanish) with a minimum of 2 years of customer service experience in a telephonic or call center environment.
  • The position requires strong communication and interpersonal skills, as well as the ability to build trust and rapport with clients.
  • Candidates must be dependable, organized, and customer-focused, with a pleasant and professional phone presence.
  • This full-time role offers benefits such as 401(k), health insurance, and paid time off, available upon reaching designated employment milestones.
  • The ideal candidate should have a positive attitude and a desire to grow within a stable and supportive team environment.
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

Bilingual Customer Service Representative (English/Spanish)

We are seeking motivated and professional Customer Service Representatives who have a strong work ethic, a positive attitude, and a desire to learn and grow within a stable and growing company. This is a full-time position with benefits available upon reaching designated employment milestones.

The ideal candidate is dependable, organized, customer-focused, and enjoys building relationships while providing outstanding service over the phone.

Minimum Qualifications

  •  Minimum of 2 years of customer service experience in a telephonic or call center environment 
  •  Bilingual in English and Spanish (written and verbal) — required 
  •  Strong communication and interpersonal skills 
  •  Ability to build trust and establish rapport with clients 
  •  Strong organizational skills with the ability to prioritize and multitask 
  •  Basic computer proficiency 
  •  Professional, positive, and team-oriented attitude 
  •  Pleasant and professional phone presence 
Preferred Qualifications

  •  Previous experience in Medicare or the insurance industry is a plus, but not required 
What We Offer

  •  Full-time stable employment 
  •  Opportunities for growth and advancement 
  •  Supportive team environment 
  •  Benefits available upon eligibility milestones



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