Maintenance Technician II

Position: Maintenance Technician II

Supervisor:  Director of Facilities and Properties

Compensation: $20.00/hour Advocate/Direct Services I Band

FLSA Status: Non-Exempt, Full-Time

Hours of Work: Monday – Friday; Typical Business Hours. May be required to be on-call, including occasional evenings and weekends.

Closure Status: Level 2 & 3

MISSION STATEMENT

Eliminate racism, empower women, and promote peace, justice, freedom and dignity for all.

PRIMARY FUNCTION

The Maintenance Technician II is responsible for preserving the good condition and functionality of YWCA Kalamazoo residential and commercial facilities. This role performs a range of routine and corrective maintenance tasks—including basic electrical, plumbing, HVAC support, landscaping, and carpentry—with increasing independence. The position requires a practical, detail-oriented approach to maintaining buildings and common areas in safe, functional condition.

QUALIFICATIONS

• High school diploma or GED equivalent required; certificate in HVAC, building maintenance technology, or relevant field is preferred.
• Minimum 1–3 years of professional experience as a maintenance technician or in a related role required.
• Basic understanding of electrical, HVAC, plumbing, and carpentry systems.
• Knowledge of general maintenance processes and methods in commercial and residential.
• Working knowledge of tools, common appliances, and devices.
• Manual dexterity, problem-solving skills, attention to detail, and ability to work with increasing independence.
• Ability to lift up to 60 lbs. and perform physical tasks including standing, bending, kneeling, climbing, and crawling.
• Ability to work cooperatively with people from diverse backgrounds.
• Valid driver's license and reliable transportation to travel to YWCA locations.
• Basic computer skills and ability to learn job-related software.
• Ability to interpret written, verbal, diagram, and schedule-based instructions.
• Must pass criminal, child abuse and neglect, and sex offender background checks.
• Commitment to YWCA mission, values, confidentiality requirements, and safety policies.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. 

RESPONSIBILITIES

Facility Maintenance & Repair

• Perform routine, preventative, and corrective maintenance across YWCA residential and commercial facilities.
• Conduct building surveys and repairs to ensure compliance with health and safety standards.
• Troubleshoot and repair electrical systems (replace bulbs and sockets, clean and repair circuit breaker panels).
• Assist with HVAC system setup, ventilation, refrigeration, and conduct basic repairs as needed.
• Maintain heating and plumbing systems to ensure functionality.
• Perform carpentry and general repairs (fix locks, repair drywall, hang fixtures, build and assemble furniture).
• Install and maintain equipment, appliances, and building fixtures.

Safety, Inspection & Compliance

• Inspect alarm and fire safety systems; notify supervisor when repairs are needed.
• Follow all OSHA standards, YWCA safety policies, and required reporting protocols.
• Report hazardous conditions or equipment failures promptly.

Groundskeeping & Environmental Maintenance

• Conduct general upkeep procedures including landscaping, snow removal, and debris cleanup.
• Maintain building exteriors, parking lots, walkways, and outdoor program spaces.

Organizational Responsibilities

• Complete work orders accurately and within required timeframes.
• Attend team meetings, required trainings, and organizational events.
• Maintain confidentiality and adhere to mandatory reporting requirements.
• Represent the YWCA positively in all interactions.
• May perform building cleaning duties when assigned staff is on leave. 
• Perform other duties as assigned.

WORKING CONDITIONS AND ESSENTIAL FUNCTIONS

• Work occurs at YWCA locations, off-site locations, and occasional outdoor events.
• Physical activities include sitting, standing, bending, kneeling, climbing, balancing, stooping, crawling, and frequent movement.
• Regular use of hand and finger dexterity; continual talking and hearing.
• Lifting requirements: frequently up to 40 lbs.; occasionally over 60 lbs.
• Occasional exposure to wet/humid conditions, moving mechanical parts, fumes, airborne particles, toxic chemicals, bloodborne or airborne pathogens, outdoor weather, and extreme temperatures.
• Work may take place in high or elevated areas; noise levels typically quiet to moderate.
• Vision requirements include: close, distance, color, peripheral, depth perception, and focus adjustment.
• Equipment used may include personal vehicles, laptop, and work cell phone.

TRAINING REQUIREMENTS

1. Orientation to YWCA Personnel Policies, Mission, Purpose, and Core Values.
2. Orientation to Domestic Violence, Sexual Assault, Confidentiality, and Mandatory Reporting.
3. Basic maintenance, safety and tools orientation.

1. Other appropriate training and in-service which will occur during employment.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer