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Schedule
Mon-Thurs 7:15-6:00
Fri 7:15-6:30
Sat 8:45-12:30
Hours scheduled will be within these windows of time. Schedule can change at any time due to staffing needs.
Teller Job Description
Daily responsibilities:
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Customer Service:
·         Exceptional appearance and verbal communication with coworkers and customers
·         Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
·         Customer relationships
·         Knowledge in various programs: gold teller, CIM, etc
·         Completing required ongoing training via internet or internal
·         Knowledge in bank policies, procedures, and Regulatory rules
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Processing Transactions:
·         Deposits / Withdrawals / Transfers
·         Check cashing
·         Loan payments
- Interest payments
- Principal increase/decrease
- Payoffs
- Fees : late, legal, etc
·         Night drop / Mail
·         Safe Deposit Box payments
·         Commercial change orders
·         Various General Ledger postings and Journal Entry’s
·         Issuing Cashier Checks (internal and customers)
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Balancing/Audit:
·         Responsible for their own cash drawer and balancing with the teller system.
·         Responsible for their checks received and balancing with the teller system.
·         Maintaining their cash drawer not to exceed the daily limit
·         Buying / Selling cash to/from vaults
·         Responsible for securing cash, coin, negotiable items at all times
·         Various dual control procedures
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Other tasks as assigned.
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