We’re looking for a dependable and customer-focused Utility Clerk to join our team! This role is perfect for someone who enjoys variety in their day and thrives in a team-oriented environment.

As a Utility Clerk, you’ll support multiple customer service areas throughout the bank, helping provide excellent service to our customers while assisting where needed most.

Key Responsibilities:

Assist in various Customer Service departments and the Call Center as needed
Process customer transactions, including deposits, payments, and check cashing
Open new accounts and assist customers with account questions and services
Help customers with IRA inquiries, ATM card orders, and check orders
Cross-sell bank products and services based on customer needs
Provide backup support for the Switchboard Operator and Call Center
Deliver friendly, professional customer service and assist with resolving inquiries
Follow bank policies, procedures, and security guidelines

Qualifications and Education Requirements

High school diploma or equivalent

Preferred Skills:

Excellent verbal and written communication skills
Tact and public relations expertise
Proficient with Microsoft Office, Vertex, calculator, and PC
Ability to adapt to flexible work schedule

Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled

Learn more about this Employer on their Career Site