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Licensed Allstate Customer Service Agent

Allstate Insurance Agency - John Tunnell
Posted 2 months ago, valid for 18 days
Location

Park Ridge, IL 60068, US

Salary

$50,000 - $75,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Allstate Insurance Agency - John Tunnell is seeking a Licensed Customer Service Agent in Park Ridge, IL, offering a competitive salary and benefits including 401(k) matching and performance-based bonuses.
  • The role involves assisting clients with policy inquiries, processing changes and claims, and maintaining strong client relationships while educating them on insurance options.
  • Candidates should have a valid Illinois insurance license in Property and Casualty and prior customer service or insurance experience is preferred.
  • Excellent communication skills, strong organizational abilities, and proficiency in insurance software and Microsoft Office are essential for success in this position.
  • This opportunity is ideal for those looking to grow in a supportive team environment, with a positive attitude and a willingness to adapt in a fast-paced setting.
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
About the Role:
Join Allstate Insurance Agency - Tunnell Agency  as a Licensed Customer Service Agent in Park Ridge, IL! This exciting role offers the opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic team environment.


Responsibilities:
  • Assist clients with policy inquiries and provide expert guidance on insurance products.
  • Process policy changes, renewals, and claims efficiently and accurately.
  • Build and maintain strong relationships with clients to ensure their insurance needs are met.
  • Educate clients on coverage options and risk management strategies.
  • Manage client communications through various channels, including phone, email, and in-person.
  • Collaborate with team members to achieve agency goals and improve customer satisfaction.
  • Stay updated on industry trends and changes to provide informed advice.
  • Maintain accurate records and documentation in accordance with agency policies.
Requirements:
  • Valid Illinois insurance license in Property and Casualty.
  • Prior Allstate experience in customer service or insurance is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to work effectively in a team-oriented environment.
  • Proficient in using insurance software and Microsoft Office Suite.
  • Positive attitude and a passion for helping others.
  • Willingness to learn and adapt in a fast-paced environment.
About Us:
Allstate Insurance Agency - Tunnell Agency has been serving the Park Ridge community for over a decade, providing top-notch insurance solutions tailored to our clients' needs. Our commitment to exceptional service and community involvement makes us a trusted choice for customers and a great place for employees to grow and thrive.



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