Warehouse Assistant

Position Summary

The Warehouse Assistant provides day-to-day operational and administrative support to the Warehouse Supervisor within the Logistics Department, ensuring the efficient flow, control, and accuracy of warehouse operations. This role is key to maintaining smooth inbound and outbound activities, coordinating with internal teams and external partners, and ensuring compliance with operational, quality, and customs requirements.

The Warehouse Assistant is responsible for the administrative management of the final products warehouse, including processing incoming and outgoing transactions, confirming shipments, and maintaining accurate stock records. The role involves close coordination with external reworking companies, defining transport pick-ups to Distribution Centers (DCs), and monitoring reworking activities for bin and non-conforming products to ensure quality and timeliness.

This position acts as a central point of contact with external Gates DCs to coordinate departures and arrivals, manage daily operational urgencies, and resolve exceptions or last-minute changes. The Warehouse Assistant also oversees the control of packaging rental materials, ensures accurate inventory tracking, and supports reconciliation processes.

Additionally, the role prepares and manages Brexit-related documentation and customs paperwork to ensure compliant cross-border movements. The Warehouse Assistant contributes to continuous improvement initiatives, supports health and safety standards within the warehouse, maintains organized documentation, and assists with reporting and KPI tracking as required.

Essential Duties and Responsibilities

• Manage and oversee orders from all markets, including intracompany transfers and manipulation centers, ensuring timely and accurate processing.
• Maintain full control of dispatch documentation for shipments sent directly to markets as well as transfers to other Gates manufacturing plants or Distribution Centers.
• Request, coordinate, and monitor stock splitting activities to ensure correct product allocation and inventory accuracy.
• Control and monitor all final products sent to manipulation and distribution centers; define and coordinate transport frequency and pick-ups with external transport providers.
• Ensure accurate control and traceability of all documentation generated throughout packaging and repackaging processes.
• Manage and prioritize urgent deliveries, ensuring proper execution and maintaining detailed records within the transport management system.
• Perform periodic reviews and cleaning of obsolete or slow-moving products in coordination with warehouse and logistics stakeholders.
• Prepare, manage, and validate Brexit-related documentation for shipments to the United Kingdom, ensuring customs compliance and timely clearance.
• Coordinate and supervise the reworking of bins and non-conforming products in collaboration with external reworking companies and internal teams.
• Ensure full compliance with applicable Health, Safety, and Environmental (HSE) standards, procedures, and company policies always.

Job Profile

• Works within established procedures with a moderate degree of supervision
• Understands how the assigned duties relate to others in the team and how the team integrates with other teams
• Impacts own team through the accuracy and quality of work; follows procedures and receives regular supervision
• Uses communication skills to exchange information
• Solves routine problems without supervisory approval; evaluates and selects solutions from established options

Keys to Success

• Requires established skills to perform a range of day-to-day activities
• Requires knowledge and skills gained through formal training or considerable work experience

Supervisory Responsibilities

• None
• Has no supervisory responsibilities; manages own workload

Requirements and Preferred Skills

• 0-1 year(s) of experience
• No degree requirements
• Fluency in Spanish and Catalan, both spoken and written, is required, with a working knowledge of English
• Basic knowledge of distribution, warehouse operations, and inventory management is desirable, as well as familiarity with shipping documentation, transport coordination, and ERP or WMS systems
• Strong organizational and time-management skills, high attention to detail, clear communication, and the ability to manage multiple priorities in a fast‑paced environment are essential
• A proactive, reliable attitude, problem‑solving skills, adaptability, and commitment to Health, Safety, and Environmental standards are also expected

Travel

Not required