Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers. As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

Requirements

What You'll Do

Provide friendly assistance to customers
Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
Process wash-dry-fold payments using the POS system
Monitor machines and keep the store clean, organized, and safe
Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
Work independently and as part of a team
Support store operations with additional tasks as needed

What We're Looking For

Minimum 8 months of customer service or retail experience
Basic technology skills (tablets, apps, simple troubleshooting)
Ability to use Telegram for communication during shifts
Strong communication skills
Ability to work independently and as part of a team
Reliable transportation
Weekend availability (Saturday & Sunday) needed for this role
Availability to both shift times (7am-3pm and 3pm-11pm)
Must be 18 or older
Bilingual (English/Spanish) preferred, but not required

Shift Times

7AM-3PM
3PM-11PM

Physical Requirements

This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
Must be able to stand and walk for the duration of the shift

Education

High school diploma or equivalent

Compensation

$9.00/hr to $10.00/hr depending on experience
Unlimited commission available
Raises available based on performance after the first 90 days and annually
Overtime opportunities available

Benefits

Paid time off for part-time and full-time employees
$20 weekly stipend to wash in store
We promote within!

Location: 1240 Shaver St Pasadena, TX 77506

Learn more about this Employer on their Career Site

Customer Service Advisor- Shaver