US - Medical Assistant

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The Medical Assistant supports the medical and nursing staff in providing care and comfort to infant, toddler, preschool, school-age, adolescent, and young adult patients during outpatient clinic appointments by performing routine clinical and clerical tasks. In addition, the Medical Assistant is responsible for phlebotomy and assisting with the application and removal of casts. 

Key Responsibilities:

• Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
• At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
• Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
• Monitor and report patient condition throughout their visit
• Ensure infection prevention protocols are followed
• Conduct Telehealth intake tasks – document vitals, medical history, and encounter details
• Escort patients to check out and update rooming status in Epic
• Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
• Direct physicians and APPs to patient rooms based on Epic DAR status
• Prepare exam rooms daily; stock and maintain supplies and equipment

Required Qualifications:

• Medical Assistant Certification
• Basic Life Support (BLS)

Preferred Qualifications:

• 1 year Pediatric/Ambulatory Care
• EMR Systems  
• Spanish proficiency is preferred
• Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferred